Contact of the client service

If you have any questions about health care and health insurance, please contact the Customer Service of the Health Insurance Fund. We will respond quickly and, if necessary, involve healthcare professionals to provide the best response to your query.

  • +372 669 6630 

  • Lastekodu 48, Tallinn, 10144

  • WEB

  • Instagram

  • Visit our client service office

Tallinn, Lastekodu 48, 10144

Jõhvi, Nooruse 5, 41597

Tartu, Riia 142, 50411

Pärnu,  Suur-Jõe 63, 80047

Notice!

From May 18, 2020, in order to protect the health of our customers and employees and to limit the spread of the virus, customer service in offices will only take place through pre-registration. To book an appointment at the Health Insurance Fund office, you must choose a suitable time in the Health Insurance Fund reservation system or call the customer telephone +372 669 6630.
Response times: Mon, Tue, Wed, N 8.30-16.30; R 8.30-14.00.

We can disclose information containing your personal data only when we have verified your identity as a person requesting information or clarification. To verify your identity at information request you can choose between the following options:

  • send an e-mail with a digitally signed application to info [at] haigekassa.ee
  • send a hand-signed application to the Health Insurance Fund by mail: Lastekodu 48, Tallinn, 10144
  • come to a Customer Service Office  of the Health Insurance Fund and present your personal identification document

 

Contact us

If you have any questions about health care and health insurance, please contact the Customer Service of the Health Insurance Fund. We will respond quickly and, if necessary, involve healthcare professionals to provide the best response to your query.

We can disclose information containing your personal data only when we have verified your identity as a person requesting information or clarification. To verify your identity at information request you can choose between the following options:

  • send an e-mail with a digitally signed application to info [at] haigekassa.ee
  • send a hand-signed application to by mail: Lastekodu 48, Tallinn, 10144
  • come to a Customer Service Office  of the Health Insurance Fund and present your personal identification document
  • call to the Health Insurance Fund infoline and identify yourself either with your mobile-ID or with smart-ID. 

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